IT Systems Administrator
Posted 12 Jun 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 1–3 yrs
- Management level
- Individual contributor
- Employment
- On-Site
No salary listed for this role.
We are Wild Card
Born in Hollywood, we know what stories move audiences – and how to bring brands into the action.
We connect brands with global markets, crafting high-impact experiences through a blend of creativity and data on screen, in-game and beyond.
Every moment is an opportunity to build genuine connections, because everyone wants to be part of a great story.
Purpose
Wild Card is seeking a seasoned IT Systems Administrator to oversee and refine our technical infrastructure in a rapid-response creative production setting. The ideal candidate is a proactive administrator with expertise in network architecture, NAS storage solutions, directory management, and Adobe Creative Cloud pipelines. This individual must be committed to maintaining system stability and adept at providing technical support for production teams facing strict delivery timelines. This is a fully onsite role, Monday through Friday, in Culver City, CA. Occasional weekend work may be required to perform system upgrades and scheduled maintenance.
Job Responsibilities
Helpdesk & Systems Support
- Provide Tier 1 and Tier 2 technical support for Windows and macOS environments.
- Set up and maintain workstations, laptops, mobile devices, and peripherals.
- Manage user accounts, permissions, and access requests across identity platforms.
- Troubleshoot hardware, software, networking, and connectivity issues.
- Support cloud services: Microsoft 365, Google Workspace, and SaaS applications.
- Monitor system health and escalate complex issues when necessary.
- Document support procedures and maintain a current knowledge base.
- Manage and resolve support tickets utilizing our Zendesk ticketing system.
Systems Administration & Infrastructure
- Own and maintain Windows and macOS server and endpoint environments across the organization.
- Administer and maintain directory services including Active Directory, JumpCloud, Entra ID, and similar platforms.
- Manage user provisioning, group policies, SSO integrations, and access control across all identity systems.
- Configure, maintain, and troubleshoot network infrastructure including switches, VLANs, VPNs, and wireless systems.
- Manage endpoint deployment, configuration, and lifecycle using MDM platforms.
- Oversee software licensing, patch management, and system updates across the environment.