Systems Specialist

The Systems Specialist is a collaborative and key member of the team who will deliver expert-level support for desktops, laptops, mobile devices, and virtual desktop environments. We are looking for an individual with a proven track record of driving innovation to enhance user experience and optimize efficiency in dynamic environments. 

Now is your chance to join our team to make a lasting impact as a Systems Specialist. 

This position requires full-time on-site presence. 

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).   

Responsibilities

• Deploy and maintain Azure Virtual Desktop (AVD) infrastructure for scalable remote access 
• Administer and optimize Microsoft Exchange 2016/2019 and related collaboration tools 
• Manage and enhance endpoint management platforms including Microsoft Intune and SCCM 
• Build and maintain secure, standardized OS images and software packages 
• Collaborate with cybersecurity teams to enforce endpoint protection and compliance policies 
• Lead or contribute to IT projects such as hardware refreshes, OS upgrades, and application rollouts 
• Document technical procedures and contribute to internal knowledge bases 
• Mentor junior IT staff and provide Tier 3 escalation support
• Partner with business units to deliver timely, process-driven tech solutions aligned with ITIL standards 
• Stay current with EUC trends and recommend suggestions for improvements  

Qualifications

• Education Required: A university degree, college diploma or a related discipline 
• 3-8 years of experience in IT Environments (Systems) 
• Knowledge/Experience in: Active Directory (AD), Microsoft Intune, Azure Virtual Desktop (AVD), and SCCM 
• Knowledge/Experience in Cloud Platforms such as Azure 
• Effective customer service and communication skills 
• Strong attention to detail while being able to pivot to changing priorities 
• Work well in a collaborative environment 

Bonus: 

• Microsoft Certified Systems Associate, or Microsoft Certified Azure Associate 
• ITIL Foundations Certification 
• Six Sigma – Yellow Belt Certification

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees.  At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.