Manager - Contract Administration

Responsibilities

Customer Account Management:

• Ensure timely replies to letters from MDO and Mine Owner for effective communication and relationship maintenance.
• Drive the creation of washed and reject coal sales orders in SAP to streamline the sales process.
• Coordinate the generation of transit passes on the Mining online portal for all dispatches to ensure compliance with regulatory requirements.
• Ensure the generation of E-Way bills for all coal shipments to maintain regulatory compliance.

Site Visits and Inspection:

• Conduct periodic visits to the coal stockyard, reject coal stock, and railway siding yard along with customers to oversee operations and address any concerns.
• Prepare all necessary documents for verification and obtain approval for the disposal of washery reject coal from relevant authorities.
• Coordinate with MDO for monthly reject stock verification to ensure compliance with the annual sales plan.
• Coordinate with transporters and vendors for HEMM and truck arrangement for scheduled dispatches.

Stakeholder Coordination and MIS:

• Coordinate with internal customers daily to fulfill contractual obligations and meet customer requirements for coal dispatches.
• Ensure the preparation of daily, weekly, and monthly coal dispatch/stock MIS reports and share them with the Mine Owner and top management for transparency and decision-making.
• Ensure the reconciliation of billing details related to coal dispatches from the wharf to maintain accuracy and transparency in financial transactions.
• Ensure timely processing of all vendor bills related to coal dispatch operations to maintain smooth vendor relations and avoid delays in payments.
• Follow up and ensure all fund transfers from mine owner through the booking of mining fees expenses in SAP for accurate financial reporting and compliance.
• Perform any other duties assigned by the manager related to day-to-day operational issues to ensure smooth functioning of coal sales operations.

Implement and Manage Digital Solutions:

• Develop and execute digital initiatives that support business objectives, ensuring alignment with the company’s digital strategy.
• Innovate by identifying and integrating new digital tools and platforms to streamline processes and enhance team productivity.
• Coordinate with department heads to ensure seamless adoption of digital solutions, providing training and support as necessary.
• Monitor the performance of digital tools, gathering feedback and making adjustments to optimize outcomes.

Qualifications

Education

• Bachelor's degree in engineering or Commerce / Business or related field 
• Master's degree preferred.

Experience

• Minimum of 15 years of relevant experience.
• Good understanding of managing complex contracts and negotiations.
• Good stakeholder management skills and communication skills.