Customer Marketing Manager

As a Senior Customer Marketing Manager here at Honeywell, you will lead the development and execution of strategic customer marketing initiatives that drive engagement, loyalty, and revenue growth. You will collaborate with cross-functional teams to understand customer needs and deliver targeted campaigns that strengthen relationships and position Honeywell as an industry leader.

You will report directly to our Sr Director Customer Marketing,  and you’ll work out of our Atlanta, GA location on a Hybrid work schedule.

In this role, you will impact on customer satisfaction and loyalty by leveraging your expertise in market analysis and customer insights to develop innovative marketing strategies. Your leadership will foster a high-performing team culture that drives continuous improvement and business success.

Responsibilities

KEY RESPONSIBILITIES

• Lead a team in developing and executing customer marketing strategies to drive customer engagement and loyalty.
• Collaborate with cross-functional teams, including sales and product management, to understand customer needs and develop targeted marketing campaigns.
• Analyze market trends and customer data to identify growth opportunities and provide insights for improvement.
• Develop and execute marketing programs, including email campaigns, social media promotions, and customer events.
• Monitor and report on the effectiveness of marketing campaigns, providing insights and recommendations for improvement.
• Manage the customer journey, ensuring a seamless and personalized experience across all touchpoints.
• Utilize marketing automation tools and CRM systems to optimize campaign performance and track customer interactions.
• Mentor and develop junior team members, fostering a culture of innovation and excellence.
• Set clear goals and objectives for the team, monitoring progress and providing coaching and feedback for development.
• Stay up-to-date with industry trends and best practices in customer marketing, bringing innovative ideas to drive continuous improvement.
• Collaborate with creative services to develop compelling marketing collateral and assets.
• Manage relationships with external vendors and agencies, ensuring deliverables are met on time and within budget.

Qualifications

YOU MUST HAVE

• Minimum of 6+ years of experience in customer marketing or related roles, with a proven track record of developing and executing successful marketing strategies

• Strong leadership skills with the ability to lead and inspire a team

• Excellent communication and interpersonal skills, with the ability to build relationships and effectively convey ideas

• Strong analytical mindset with the ability to interpret data and make data-driven decisions

• Experience with marketing automation tools and CRM systems

• Strong problem-solving skills and ability to think creatively

• Results-oriented mindset with a focus on achieving measurable outcomes and exceeding targets

• Passion for marketing and staying up-to-date with industry trends

WE VALUE

• Bachelor's degree in Marketing, Business, or a related field

• Master's degree in Marketing or Business Administration (preferred

• Dynamic and self-motivated individuals who thrive in a fast-paced environment

• Teamwork and collaboration, as we believe that the best results are achieved through collective effort

• Innovative and creative thinking, as we encourage new ideas and approaches to drive continuous improvement

• Eager to learn and adapt to new technologies, as we strive to stay at the forefront of industry advancements

• Customer-centric mindset, as we prioritize understanding and meeting the needs of our customers

• Strong problem-solving skills, as we tackle complex challenges and find effective solutions

• Excellent communication and interpersonal skills, as building relationships and effectively conveying ideas are key to success in this role

• Results-oriented mindset, as we are driven by achieving measurable outcomes and exceeding targets

• Passion for marketing and staying up-to-date with industry trends, as we aim to be at the cutting edge of customer engagement strategies

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more (https://www.honeywell.com/us/en)

THE BUSINESS UNIT

We provide advanced process technologies, equipment, and engineering solutions for refining and petrochemical industries. Our offerings enable efficient production, improved yields, and optimized operations. We support the energy transition with innovative and sustainable processing solutions.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more (https://www.honeywell.com/us/en/company/inclusion-and-engagement)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: October 9, 2026.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.