Associate, Corporate Actions & Client Business Management

Overview:
The Associate, Corporate Actions & Client Business Management, will support the Senior Executive in the delivery of end to end projects surrounding the switch in and switch out of register and share plans business and providing support to Fidelity with the switch in of their underlying client share plan projects.
You’ll provide day to day advice to clients in connection with a portfolio of register and Share Plans switch in and out activity, helping to develop and maintain relationships with clients and their advisers.
You’ll be based on a hybrid basis from our city centre office in Leeds, so will need to be within a commutable distance to ensure you can be in the office each week with colleagues.
You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services, joining a network of experienced, innovative and dedicated individuals across multiple teams and countries.  There are numerous opportunities to learn new skills and develop in your career with the support you need to succeed.

Benefits:
26 days annual leave, plus a wellbeing day and a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year
Parental leave and Gender Transition leave
Health, wellbeing and lifestyle rewards and discounts that can be tailored to support you and your family.  Everything from: Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme
Appreciate programme: Employee recognition for colleagues demonstrating our values
Company Pension Scheme and Life Assurance
Employee Assistance Programme
Talent Referral Programme
Medical insurance
Learning & Development – Development opportunities at your fingertips via self-paced learning and access to LinkedIn Learning

What you need:
As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too.  You will need:
•    Excellent verbal and written communication skills with the ability to actively listen
•    The ability to build and maintain relationships with a variety of internal and external stakeholders and clients
•    Self-motivation!  An absolute must, along with great time management and the ability to keep several plates spinning at one time
•    A strong customer service ethic, with a passion for supporting colleagues and clients
•    A pro-active, highly self-motivated personality, with the drive and desire to succeed in your role
•    Great interpersonal skills with the ability to work well as part of a team or on your own initiative
•    The ability to explain complex information in simple terms, amending your delivery depending on the individual you are liaising with
•    An ability to work autonomously and multitask, handling several projects at any one time

Day to Day, you will:
•    Manage and deliver a wide variety of projects using agreed project management methods, ensuring they are fully completed in line with business requirements and quality expectations, on time and within budget
•    Manage relationships and ensure effective communication between project participants, maintaining good working relationships with clients and all delivery teams and project stakeholders
•    Produce and maintain project, resource, budget and quality plans, tracking risks, issues and actions to ensure project objectives are met
•    Effectively manage and report all project stages throughout the project lifecycles on allocated projects to provide structure and control, including management of entry/exit criteria for each stage
•    Communicate project progress, risks and issues to senior stakeholders
•    Provide support to end users so that the success of a project can be effectively measured after its implementation into live operation and track the project objectives and benefits are being realised
•    Ensure compliance with any regulatory or statutory requirements, industry codes and practices
•    Review local procedures to ensure that continuous improvements are achieved, risk minimised and changing business/industry trends followed

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
 

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. 

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. 

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.  

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.