Operational Due Diligence Project Coordinator

Overview

As an Operational Due Diligence (ODD) Project Coordinator, you will be responsible for coordinating, monitoring and strengthening operational due diligence practices across portfolios, third-party providers, projects and operational functions. The role drives accountability for risk identification, assessment, remediation and governance outcomes while supporting operational resilience and regulatory readiness.     You will provide data-driven insights, analysis & and recommendations regarding optimisation of the portfolio. You are responsible for analysing project, workload, and resource data and developing reports on these assets, working in close collaboration with a variety of IT stakeholders and business units.    Working with the Optimisation Manager, you will also identify and implement ways to continually optimise the operation of the portfolio, its processes and ways of working.  You will build trusted and effective relationships working with internal and external leaders. 
  Key Accountabilities and main responsibilities  Strategic Focus  

• Co-ordinate operational due diligence activities and assessments. 
• D ODD frameworks, standards and reporting. 
• Track remediation actions and drive accountable closure. 
• Develop executive reporting on risk, controls and governance. 
• Coordinate governance forums and maintain risk registers. 
• Monitor KRIs and escalate emerging risks. 

Operational Management  

• Developing, maintaining, and improving ODD Management methodologies and processes 
• Developing dashboards, graphics, and reports for executive management and others in the business 
• Coordinating with the project managers and other IT unit managers on project, workload, and IT asset information and processes 
• Maintain and regularly update reports to reflect accurate costs, resourcing and project/portfolio health and keep the Portfolio Manager, Sponsor and key stakeholders informed 
• Coordinate the portfolio governance forums and ensure tracking and closure of actions and decisions. 
• Co-ordinating with project and program managers for forecast inputs  
• Partnering with Finance to mitigate budget/forecast variances and assist in monthly/quarterly reporting processes. 
• Ensuring project management and delivery teams have the appropriate tools for project financial planning and delivery tracking 

People Leadership  

• Be able to guide team members on complex issues with practical workable approaches/solutions.  
• Build productive and professional relationships with key stakeholders and other cross-functional team members.  
• Facilitate internal communication and effective collaboration. 

Governance & Risk 

• Identify, assess, and manage portfolio risks & issues. 

 
  Experience & Personal Attributes 

• 3+ years Project Portfolio Coordinator experience or similar role 
• Practiced in project management fundamentals (estimation, project planning, resource planning, issue management, risk management, change management, communication planning)  
• Experience using project management and project scheduling software 
• Experience creating reports, charts, and graphs for executive management 
• Knowledge of and experience in Project Portfolio Management methodologies 
• Experienced with Microsoft suite of tools and competent user of ServiceNow and/or Jira  
• Understanding or experience in Agile delivery practices 
• Experience working with multiple business and technical delivery teams 
• Experience in presenting to small and medium size groups, and communicating and educating staff on new concepts and processes 
• Experience writing procedures and documenting processes 
• Excellent analytical skills, and oral and written communication skills 
• Ability to work in a changing environment, evaluate priorities, and modify work plans as necessary 

 Some of our Employment Benefits

• Flexible and Hybrid Working – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. 
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening including police and employment history checks prior to commencement of employment

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. 

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. 

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.  

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.