Support Specialist

Company Description

Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI’s Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant. 

Job Description

The Support Specialist provides essential day-to-day administrative and business coordination support to regional leadership, account management, field service, and technical service teams by managing administrative processes with accuracy and efficiency.

The role ensures that travel, meetings, events, communications, documents, and recurring business processes are organized accurately, efficiently, and on time.

The position has a primary focus on travel and event coordination, internal and external communications, management meeting coordination, and cross-functional administrative support. Depending on business needs, the role may also provide selected sales, customer, procurement, or supplier administration support.

The specialist serves as a central coordination point between internal departments and external stakeholders. Operating as a proactive and hands-on enabler, the Support Specialist contributes to effective information flow, reliable execution, and an organized employee and stakeholder experience.

Key Responsibilities:

Travel & Logistics Coordination:

• Coordinate domestic and international travel arrangements, including flights, hotels, rental vehicles, ground transportation, and other travel-related services.
• Act as Approver for travel arranged through company travel systems including Egencia and CLC
• Prepare complete and accurate travel itineraries for individual travelers and larger or more complex travel groups.
• Coordinate travel logistics for customer meetings, site visits, training programs, leadership meetings, and company events.
• Manage travel changes, cancellations, and disruptions proactively and communicate updates to all relevant stakeholders.
• Support travel-related documentation and coordination requirements, including invitation letters and internal approvals where applicable.

Event & Meeting Coordination:

• Plan and coordinate internal and external events, including company meetings, leadership workshops, all-hands meetings, training sessions, customer events, employee engagement activities, and company celebrations.