Manager, Strategic Partnerships

Job Description

The Manager of Strategic Partnerships plays a key role within the organization, working closely with the Senior Director / Director of Strategic Partnerships to optimize revenue contribution through strategic distribution partnerships. The Manager oversees key accounts, ensuring strong relationship management, seamless communication, and commercial alignment.

As a member of the Regional Commercial Committee, the Manager contributes to regional commercial strategy and performance reviews. Acting as Head of Distribution for Regional Performance across all channels (OTA, GDS, Call Center, Brand.com, and other defined channels), the role drives cross-distribution performance, ensuring channel alignment, rate integrity, optimized inventory allocation, and revenue maximization.

In close collaboration with Distribution and Revenue Management teams, the Manager develops and executes strategies to maximize net revenue globally and regionally. The role fosters strong cross-functional alignment across Sales, E-commerce, Marketing, Revenue Management, Operations, and Distribution to ensure integrated commercial execution.

The Manager monitors and analyzes distribution performance, evaluates channel profitability and contribution, and implements strategic adjustments to enhance partnership effectiveness and overall revenue generation. Regular reporting and strategic recommendations are provided to regional leadership to support informed decision-making and sustained growth.

In summary, the Manager of Strategic Partnerships operates at the intersection of commercial strategy and distribution performance, leveraging analytical and strategic expertise to drive revenue growth across channels and markets.

Roles/Responsibilities

Partnership Management and Support: Lead efforts to maintain and strengthen existing partnerships by organizing and facilitating meetings, including Quarterly Business Reviews, to assess performance and identify growth opportunities. Act as the primary liaison between internal teams and external partners to ensure seamless communication, alignment on objectives, and accurate distribution of rooms and rates, while overseeing production reporting and performance tracking.

Identifying and Exploiting Revenue Opportunities: Research and present new partner prospects aligned with the company’s strategic objectives. Analyze partner performance metrics to identify revenue opportunities, collaborating closely with Revenue Management, Sales, Marketing, and Distribution teams to execute pricing and channel strategies that maintain rate integrity and maximize revenue across RHG’s portfolio.

Account Management, Operational Support, and Project Deployment: Provide leadership in commercial account management for designated accounts, nurturing strong relationships with key stakeholders at global, regional, and local levels. Develop detailed account profiles and strategic plans, ensuring cross-functional alignment and overseeing project deployment related to partnership initiatives to drive effective execution and sustainable growth.

Regional Commercial Contribution and Distribution Performance Leadership: Serve as an active member of the Regional Commercial Committee, contributing to commercial strategy development and regional performance reviews. Lead and monitor regional distribution performance across all channels (OTA, GDS, Call Center, Brand.com, and other defined channels), driving cross-distribution optimization to ensure channel alignment, inventory efficiency, rate integrity, and maximized revenue contribution. Provide strategic insights and performance recommendations to regional leadership to support informed commercial decision-making.

Required Skills:

• Industry Knowledge: Understanding the hospitality industry's distribution channels, revenue management principles, and partnership dynamics is crucial.
• Analytical Skills: The ability to analyze data, interpret metrics, and derive actionable insights is essential.
• Communication Abilities: Strong communication skills, both verbal and written, are necessary for effective collaboration.
• Strategic Thinking: Success requires the capacity to think strategically and align partnership activities with organizational goals.
• Relationship Management: Building and maintaining strong relationships with partners and stakeholders is vital.
• Project Management: Effective project management skills are essential for coordinating initiatives and tasks.
• Adaptability: Being able to adapt to changing market conditions and organizational priorities is important.
• Problem-Solving Abilities: The capacity to identify challenges and propose solutions is vital.
• Negotiation Skills: Strong negotiation skills are beneficial for securing favourable partnership agreements.
• Attention to Detail: Being meticulous and detail-oriented is crucial for accurate data analysis and reporting.
• Cross-Functional Collaboration: Collaboration with various departments is essential to align strategies and objectives.

Qualifications

Minimum education:  Bachelor's or Master degree from accredited university - E-commerce, Marketing, Business Administration, Hospitality or related major preferred

Minimum experience:  At least three years’ business experience in an international environment with a focus on sales, revenue management, account management and e-commerce.

Experience gained in an OTA, Wholesaler or Hospitality group and previous revenue ownership an advantage.

Language skills: Fluent English both written and spoken, additional language skills are welcome.