Workforce Analytics Manager

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We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! 

Job Summary

This leadership role will manage day-to-day delivery for Workforce Analytics within Altice USA’s internal Data and Analytics (DnA) organization, supporting Human Resources with report development and analytic insights. The Manager will lead cross-functional initiatives by leveraging a matrixed pool of analysts and report developers, providing targeted hands-on support to collaboratively deliver data-driven insights for HR, business, legal, and finance partners. An ideal candidate has a proven track record of partnering with these stakeholders and working closely with their leaders to deliver trusted, actionable workforce analytics.

Responsibilities

•    Collaborate across the data and analytics organization to integrate available data, tools, and processes into workforce analytics deliverables
•    Partner with IT and Data Engineering to understand HR systems and recommend improvements to data accuracy, continuity, and enrichment
•    Contribute to and execute the analytics and reporting roadmap that supports Human Resources, business, legal, and finance partners
•    Simplify complex concepts for business stakeholders to promote understanding of the value of data and adoption of workforce analytics
•    Establish a culture of collaboration and excellence within the team, ensuring quality and speed of delivery
•    Identify opportunities to drive value with data (including potential ML/AI use cases for HR alerting and recommendations) and escalate proposals for prioritization
•    Manage intake, prioritization, and delivery of recurring reports, dashboards, and ad-hoc analytic requests
•    Ensure data quality, documentation, and consistent standards across workforce reporting and insights
•    Ideal candidates bring strong HR report design skills and product ownership experience, including ownership of platforms such as One Model.