Software Engineer
US$156,500 / yr base salary
Posted 12 Oct 2026
Advertised as “Senior Principal Software Engineer - IT”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 10+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
| Base salary | US$156,500 / yr |
|---|
Field of studyComputer Science, Engineering, Information Systems (or related)
Study levelBachelor's
CertificationsServiceNow CSA
SUMMARY
We are seeking a hands-on Senior ServiceNow Developer to modernize and evolve our enterprise ServiceNow platform. This individual contributor role is responsible for transforming legacy implementations into modern, scalable, AI-enabled ServiceNow solutions.
The successful candidate will lead technical modernization initiatives including migrating Global applications to Scoped Applications, converting Legacy Workflow to Flow Designer, adopting AI-assisted development using ServiceNow Build Agent and Now Assist for Creator, implementing modern development practices, and building enterprise-grade integrations.
This role is ideal for an experienced ServiceNow engineer who enjoys solving complex platform engineering challenges while leveraging the latest capabilities available on the Now Platform.
ACCOUNTABILITIES
Platform Modernization
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Lead migration of Global Applications into Scoped Applications.
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Refactor legacy customizations into reusable, upgrade-safe platform components.
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Reduce technical debt while improving maintainability and platform performance.
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Modernize legacy implementations to align with current ServiceNow architecture and best practices.
Workflow Modernization
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Assess existing Legacy Workflow implementations and migrate them to Flow Designer.
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Design reusable Flows, Subflows, Actions, and Flow Logic.
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Replace legacy automation patterns with modern event-driven Flow Designer solutions.
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Establish reusable automation patterns for future development.
AI-Assisted Development
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Leverage ServiceNow Now Assist, Build Agent and other AI-assisted development capabilities to improve engineering productivity.
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Evaluate, validate, and govern AI-generated workflows, applications, and code.
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Establish best practices for responsible AI adoption within ServiceNow engineering.
Application Engineering
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Design and develop enterprise applications using App Engine.
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Configure Forms, Workspaces, UI Builder, Service Catalog, Flow Designer, IntegrationHub, and Now Experience components.
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Develop reusable scoped applications and shared platform components.
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Create secure, scalable, upgrade-safe ServiceNow solutions.