Storage Systems Administration Associate

"Key Responsibilities: •    Requires 5-6 Years of relevant Storage experience •    Strong experience in managing enterprise Storage systems  •    Configure, monitor, and maintain NetApp, Isilon, HP Primera, Nimble and Dell Unity Storage technologies •    Strong troubleshooting skills and ability to work independently on Storage Responsibilities: Dell, HP and NetApp Storage •    Perform storage provisioning, LUN creation, volume groups, and host mappings. •    Monitor performance and system health via Storage management consoles and CLI tools. •    Configure replication, snapshots, thin clones, and data reduction technologies. •    Apply firmware updates, drive replacements, and hardware expansions. •    Good understanding of RTO/RPO, disaster recovery, and data lifecycle management. •    Troubleshoot storage issues related to performance, replication, and access control. •    Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts. •    Collaborate with virtualization, backup, and database teams to align storage with workload requirements. •    Maintain accurate documentation of configurations, runbooks, and topology diagrams. •    Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations •    Detail oriented, customer oriented, result delivery oriented, analytic thinking •    Performs incident management and change management execution. •    Creates and manages capacity and trending reports of system operations. •    Good understanding on ITIL practices •    Experience on industry leading IT Asset Management tools such as Service Now or Similar ticketing tools •    Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions. •    Works with key technical and business stakeholders to determine data and storage requirements and creates solutions to meet requirements.  "