Team Manager

• Bring together your Financial Crime expertise and passion for people leadership. 
• Lead a Financial Crime team through one of the most significant periods of Anti-Money Laundering and Counter Terrorism Financing change.
• Full-time Max Term opportunity based in Parramatta, NSW

This is an opportunity to step into a key people leadership role within the Financial Crime team at a time of significant regulatory and operational change.

About the role

As Anti-Money Laundering and Counter Terrorism Financing reforms continue to evolve, the scope and complexity of customer screening reviews are expanding. With additional capability being built within our Customer Screening function, we’re looking for a Team Manager who can combine credible Financial Crime and Enhanced Customer Due Diligence knowledge with engaging, hands-on leadership.

Leading a team that includes a senior team member, you’ll be the coach and steady guide your people rely on, giving them the direction and support to succeed as regulatory requirements, processes and ways of working change.

This is more than a traditional BAU leadership role. You’ll help translate regulatory change into meaningful operational impacts, creating clarity for your team and bringing them with you as the Anti-Money Laundering and Counter Terrorism Financing environment continues to evolve.

Key responsibilities:

You’ll create a highly engaged and well-supported team environment, while maintaining a strong focus on performance, controls and customer outcomes.

• Lead, coach and develop your team, building capability through regular one-to-ones, performance conversations and visible day-to-day leadership.
• Maintain oversight of team performance, controls and reporting, understanding where outcomes aren't being achieved and driving appropriate action.
• Build a strong understanding of the evolving Anti-Money Laundering and Counter Terrorism Financing requirements, translating changes into clear operational impacts for your team.
• Guide your people through ongoing regulatory, process and technology change, creating clarity and engagement as ways of working evolve.
• Partner with Change & Delivery, Policy and Project teams, contributing an operational perspective and supporting the successful implementation of change.

About you:

Financial Crime knowledge is at the heart of this role. You understand how regulatory change translates into day-to-day operational impacts. And, importantly, you know how to bring people with you through change.

Demonstrated Enhanced Customer Due Diligence experience within Financial Crime is essential. Experience in Customer Due Diligence, Customer Screening, Transaction Monitoring or Ongoing Due Diligence will be highly regarded.

Ideally, you’ll already have established people leadership experience, with the ability to coach, motivate and develop a team while confidently managing performance and operational outcomes.

You’ll be someone who can balance technical credibility with genuine people leadership, creating clarity when requirements are evolving and helping your team remain engaged, confident and focused on delivering quality outcomes.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today.

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.