Content Operations & Production Assistant
Posted 16 Oct 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Contract
No salary listed for this role.
About Us
This role will work with a fast-growing digital media company focused on creating authentic, entertaining, and heartwarming short-form video content. Their portfolio of channels reaches millions of people across Instagram, TikTok, Facebook, and other social platforms.
We're looking for a highly organized, proactive, and social-media-savvy Content Operations & Production Assistant to support their growing team.
This is a hands-on role that combines social media management, content production, administrative support, and project coordination. The ideal candidate is someone who thrives in a fast-paced creative environment, enjoys wearing multiple hats, and takes pride in keeping things running smoothly.
Responsibilities
1. Social Media Publishing & Scheduling
-
Manage daily publishing and scheduling across social media accounts, including Instagram, TikTok, Snapchat, Facebook, and YouTube.
-
Ensure content is posted accurately and on time across all platforms.
-
Prepare and review captions, thumbnails, tags, collaborator invitations, and other publishing details.
-
Maintain and update content calendars across four brands.
-
Coordinate with editors and team members to ensure content is ready for publication.
-
Monitor published posts and troubleshoot any publishing issues.
-
Ensure sponsored content is published according to campaign requirements and deadlines.
2. Community Management & Engagement
-
Manage daily community engagement across four social media brands.
-
Proactively comment on relevant posts from creators, brands, and other accounts to increase visibility and engagement.
-
Respond to comments on content in each brand's established voice.
-
Identify trending conversations and opportunities for meaningful engagement.
-
Monitor audience feedback and flag notable comments, questions, or concerns.
-
Help strengthen relationships with online communities through consistent, thoughtful engagement.
3. Content Production & Filming
-
Assist with on-the-street filming and interviews throughout New York City.
-
Support interviewers and production teams with equipment setup, audio checks, and filming logistics.