Construction Project Coordinator

Project Coordinator (Hybrid Schedule after training) – Auburn Hills, MI

Full-Time | Monday–Friday, 8:00 AM – 4:30 PM
Hybrid Schedule: In-Office Three Days | Remote Two Days

Position Overview

We are seeking a detail-oriented and customer-focused Project Coordinator to join our team at our Auburn Hills branch location. This hybrid role plays a key part in ensuring the seamless execution of customer orders from contract through final resolution.

The Project Coordinator partners closely with sales teams, order fulfillment teams, vendors, and third-party providers to deliver an exceptional customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values teamwork.

Core Responsibilities

• Serve as a primary point of contact for internal and external customers

• Review and process orders submitted by the sales team

• Purchase products from vendors and corporate manufacturing facilities

• Track and manage key order dates, milestones, and activities

• Schedule and release completed products for fulfillment

• Coordinate value-add services and pre-finishing processes

• Arrange delivery and/or installation of customer orders

• Collect customer payments when applicable following delivery or installation

• Resolve issues related to shortages, damages, or service needs

• Process factory credits and follow up on pending or denied credits

• Support product inquiries and provide guidance on offerings

• Assist with inventory activities and discrepancy resolution

• Contribute to continuous improvement initiatives

Retail Segment (if applicable)

• Coordinate and manage installation permits

• Verify and collect Lead Safe Install documentation

• Schedule product installations and recovery appointments

• Approve and process subcontractor installation payments

Trade Segment (if applicable)

• Assist with quoting and bidding for projects