Product Owner

The Opportunity

Are you an experienced Commercial Auto professional who enjoys connecting underwriting strategy, technology, and operational execution? Zurich Canada is looking for a Product Owner, Commercial Lines Auto to lead the evolution of our Commercial Auto product capabilities by translating underwriting strategy into scalable processes, tools, and technology solutions.
In this role, you will partner closely with underwriting, technology, data, pricing, and business stakeholders to ensure strategic underwriting objectives are effectively embedded within our systems, workflows, and operational practices. You will help shape and prioritize product enhancements, drive continuous improvement initiatives, and ensure our Commercial Auto platform supports business growth, customer needs, governance and regulatory requirements, and operational excellence.

What You Will Do

• Own the translation of Commercial Auto underwriting strategy into technology-enabled capabilities, processes, and business solutions.
• Partner with underwriting, technology, data, and business teams to define, prioritize, and deliver product enhancements that support strategic objectives.
• Act as the business lead for Commercial Auto product capabilities, ensuring alignment between business requirements, user needs, and system functionality.
• Maintain and prioritize the Commercial Auto product roadmap, balancing business value, operational efficiency, regulatory requirements, and technical considerations.
• Identify opportunities to simplify, automate, and optimize underwriting workflows through process improvements and technology solutions.
• Define business requirements, user stories, and acceptance criteria to support product development and system enhancements.
• Monitor product performance, user adoption, and operational outcomes to identify improvement opportunities and inform future investments.
• Collaborate with underwriting and pricing teams to ensure rating, rules, guidelines, and product changes are effectively implemented within supporting systems and tools.
• Support delivery of strategic initiatives, regulatory changes, and transformation programs impacting the Commercial Auto product.
• Ensure product capabilities operate within established governance, risk, compliance, and operational frameworks.
• Research emerging market trends, technology capabilities, and industry practices to identify opportunities for innovation and competitive advantage.

Job Qualifications - What you bring to the table

Required qualifications

· Practical knowledge of project management frameworks, governance, and project coordination.

· Demonstrated project management capability, with experience bringing structure and organization to initiatives.

· Strong communication, collaboration, and stakeholder-management skills.

· Ability to work across multiple business areas and coordinate activities involving different stakeholders.

· Curiosity and an interest in developing broader transformation and business-process capabilities.

Preferred qualifications

· Progress toward, or an interest in pursuing, the Project Management Professional (PMP) designation.

· Experience with business process mapping or process documentation.

· Experience within the insurance industry and an understanding of insurance operations.

· Consulting experience or experience working across multiple clients, stakeholders, or business functions.

· Knowledge of Guidewire or experience working in a Guidewire environment.

Compensation

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is $106 200 - $174 000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications.

As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate’s skills and experience.

Our Culture

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
Zurich employees receive four personal days per year to be used at their discretion.
We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
We care about our communities and encourage employees to contribute through their talent, time, and resources.
We are proud to be recognized as one of Greater Toronto's Top Employers and a recipient of Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.   

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process. 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility please click here. If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email your request to have your job profile deleted from the system by clicking here. Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. www.zurichcanada.com