Registrar

EPS is seeking an experienced Registrar to provide strategic leadership, vision, and direction for the Stanford School of Medicine Registrar’s Office. The Registrar oversees the administration, integrity, and continuous improvement of student academic records, registration, enrollment, and related academic services, ensuring these functions effectively support the School’s educational mission and the evolving needs of its students and academic programs.
 

Reporting to the Director for Education Data Systems and Student Experience, the position works closely with Medical Education leadership and partners across functional areas within the School of Medicine and Stanford University to translate institutional priorities into effective registrar services, processes, and systems.
 

The Registrar provides both strategic and operational leadership, identifying opportunities to strengthen services, improve processes, and address complex issues that may span multiple functional areas. The role requires sound judgment, broad discretion, and the ability to navigate complex academic policies, systems, and stakeholder needs in a highly collaborative environment.
 

The Registrar also leads and manages a team of professional staff, establishing priorities, developing staff, strengthening operational effectiveness, and fostering a collaborative, service-oriented culture. The successful candidate will bring strong expertise in academic administration, a commitment to service excellence and continuous improvement, and the ability to lead complex operations while building strong partnerships across the School and University.
 

Responsibilities

Core Duties:

• Manage the work of managers and other employees, processes, and projects, to implement the strategic goals of the unit, department, or school. Make hiring decisions, provide coaching and mentoring, and manage performance and staffing levels.

• Identify, clarify, and resolve complex issues with university-wide scope and impact and substantial significance which may span multiple areas, using advanced technical and professional knowledge requiring broad discretion and judgment. 

• Provide strategic direction for and manage a major area, school, or cluster of student services programs, including forecasting, planning, and managing program budgets.

• Develop, analyze, measure effectiveness and oversee programs and tools for delivery of student services or programs. 

• Review exceptions to university, program or unit policies and procedures, settle grievances. Make recommendations that may impact the unit’s academic capabilities. 

• May manage the direction of internal academic and administrative policy development for programs and operations. May serve as senior advisor to dean on programmatic and policy development.

• Interpret, implement and ensure compliance with university, academic and administrative policies within an organization or program. Recommend new internal policies, guidelines and procedures. Direct process improvement for organization or program. 

• Lead university- or school-wide initiatives and campaigns; develop long-range planning and policy development for a school or program.

• Represent school/department programs and initiatives at senior level meetings, conferences, and to both internal and external constituents.

• Evaluate and recommend the technological needs and effectiveness for delivery of student programs and services.

• Identify, manage relationships, and negotiate with external and internal partners.

Minimum Education and Experience:

Bachelor’s degree and eight years of relevant experience, or combination of education and relevant experience.  Experience in higher education setting preferred.

Knowledge, Skills and Abilities:

• User knowledge of Microsoft Office Suite.

• Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.

• Strong analytical skills to review and analyze complex financial information.

• Strong leadership and strategic management skills.

• Demonstrated experience managing people.

• Understanding of underlying technological needs and requirements.

• Demonstrated ability to work collaboratively.