Business Finance Credit Manager

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. 

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years. 

If we do our job well, we genuinely add to the prosperity of our country and its people. 

The Senior Manager, Business Finance Credit Risk is a senior second-line leadership role responsible for the oversight, decision quality and resilience of AMP Bank's Business Finance credit portfolio. The role provides independent credit judgement, exercises delegated credit authority, leads and develops the Business Finance Credit team and ensures lending activities operate in line with AMP Bank's Risk Appetite Statement, credit policies, prudential obligations and customer expectations.

The role supports prudent portfolio growth through commercially informed challenge of credit proposals, policy exceptions, portfolio trends, emerging risks, watchlist exposures and strategic business initiatives. It plays a key role in strengthening risk culture, enhancing control effectiveness and credit capability, while providing clear risk insights and recommendations to senior management, risk committees and the Board.

How you will make an impact 

Policy Development, Governance and Risk Frameworks

• Lead the development and enhancement of Business Finance credit policies, standards and governance frameworks, ensuring alignment with AMP Bank's risk appetite, strategic objectives and regulatory requirements.
• Provide subject matter expertise on the interpretation and application of credit policy requirements, supporting consistent and effective credit decision-making.
• Drive continuous improvement in credit risk management practices through policy uplift, framework enhancements and governance reporting.
• Identify and implement policy, control and governance improvements arising from emerging risks, portfolio performance, assurance activities and regulatory change.

Credit Risk Oversight and Portfolio Stewardship

• Provide independent second-line oversight of Business Finance credit risk, supporting prudent portfolio growth and effective management of credit, concentration and portfolio risks.
• Deliver commercially informed challenge on lending proposals, portfolio trends, watchlist exposures and strategic business initiatives.
• Monitor portfolio risk indicators and emerging themes, providing insights and recommendations to support proactive risk management.
• Support the Head of Risk through timely analysis, reporting and recommendations on portfolio performance and risk outcomes.

Delegated Credit Authority and Decision Quality

• Exercise delegated credit authority in accordance with AMP Bank's lending framework, credit policies and risk appetite.
• Review, approve or recommend commercial lending transactions, including new facilities, restructures, refinancing and policy exceptions.
• Promote strong credit decision quality through robust risk assessment, financial analysis, covenant management and consistent policy application.
• Support the ongoing development of credit standards and decision quality expectations across the Business Finance Credit team.

Watchlist, Problem Asset and Portfolio Risk Oversight

• Provide independent oversight and challenge of watchlist, deteriorating and higher-risk Business Finance exposures.
• Review remediation, recovery and workout strategies to support effective management of problem assets and minimise potential losses.
• Escalate material risk events, covenant breaches and policy exceptions in line with governance requirements.
• Provide risk-based recommendations to support sound portfolio outcomes and effective risk mitigation.

Strategic Change and Business Support

• Support strategic Business Finance initiatives, including product development, process improvement, automation, reporting enhancement and risk framework uplift activities.
• Assess the credit risk implications of new and amended lending propositions, ensuring alignment with risk appetite and policy requirements.
• Provide risk expertise and challenge across projects and change initiatives to support sustainable growth and effective risk management outcomes.

People Leadership and Capability Uplift

• Lead, coach and develop a high-performing team with deep expertise in commercial credit risk, policy management and portfolio oversight. 
• Foster a culture of accountability, continuous improvement and constructive challenge, promoting effective collaboration across the three lines of defence. 
• Build organisational capability and a proactive risk culture through mentoring, knowledge sharing and the early identification of emerging risks.

What you will bring to the role 

• Ideally at least 7+ years' experience in credit risk management, commercial credit or business lending within a regulated banking environment, including extensive second-line risk management experience. 
• Demonstrated experience exercising delegated credit authority and reviewing complex lending transactions, including approvals, policy exceptions and matters outside delegation 
• Deep expertise in commercial credit assessment, including cash-flow lending, financial statement analysis, debt serviceability, business valuations, covenant assessment, security structures and downside repayment scenarios 
• Strong credit judgement with the ability to challenge risk grading, serviceability, valuation assumptions, collateral coverage, LGD and alignment to risk appetite 
• Expert knowledge of the financial services industry, including APRA, ASIC, APRA Prudential Standards and key regulatory requirements such as APS 220, CPS 220, APS 112, the Banking Code of Practice and PPSA 
• Demonstrated experience implementing, monitoring and reporting on credit risk and compliance frameworks, including governance, audit findings, control effectiveness and remediation activities. 
• Experience overseeing portfolio risk, watchlist and impaired exposures, including recovery strategies, provision-related inputs, collateral assessment and loss mitigation 
• Proven people leadership experience, including leading technical specialists, coaching capability, building 

Experience in portfolio analytics, risk reporting and commercial lending portfolios focused on professional services, financial planning, mortgage broking or other recurring revenue and goodwill-backed business models will be highly regarded.

Who you are

You are a commercially astute and influential risk leader with the ability to apply sound judgement and provide independent, constructive challenge in complex lending environments. You build trusted relationships across the business and confidently engage with senior stakeholders, balancing strong risk discipline with pragmatic commercial outcomes.

You are an effective communicator who can translate complex risk matters into clear insights for senior management and committees. Comfortable leading through ambiguity, you collaborate effectively across the three lines of defence and work closely with Legal, Finance, Operations, Internal Audit, External Audit and regulators to support prudent growth and sound risk management outcomes.

You are passionate about developing people and fostering high-performing teams, with a focus on coaching, capability uplift, succession planning and continuous improvement. You promote a culture of accountability, collaboration and proactive risk management while helping others build both technical expertise and decision-making capability.

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work. 

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work. 

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. 

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged but also leads to better connections with our customers. 

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. 

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.