Senior Marketing Operations Coordinator

DLA Piper is, at its core, bold, exceptional, collaborative and supportive.  Our people are the backbone, heart and soul of our firm.  Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.  Let’s see what we can achieve. Together.

Summary

The Marketing Operations Senior Coordinator plays a critical role in supporting firm practice leaders and lawyers, C-suite, and other marketing team members to support all aspects of the firm's webinars and similar marketing activities focused on showcasing the firm's thought leadership and brand differentiators in the marketplace. This role will be responsible for webinar intake, planning, promotion, and execution. This position requires an agile self-starter with accomplished critical thinking skills and can demonstrate excellent attention to detail. To be successful in this role, this position can prioritize and complete simultaneous projects with little to no supervision in a fast-paced environment. As a member of the Marketing Operations team, you would drive operational excellence and collaboration throughout the MBD department in support of firm priorities. You will collaborate closely with the Senior Manager of Marketing Operations to execute tactically complex, cross-department and interdepartmental initiatives that require strategic coordination and collaboration.

Location

This position can sit in our Chicago, Atlanta, Baltimore, Boston, Dallas, Houston, Miami, Philadelphia, Phoenix, or Raleigh office and offers a hybrid work schedule.
 
Responsibilities

• Serves as a liaison for webinar support; this includes, but is not limited to, serving as the primary point of contact to drive webinar execution by joining planning calls, drafting electronic invites, scheduling tech runs, coordinating email schedules, requesting CLE credits, attending webinars, and keeping stakeholders informed.

• Ability to prioritize competing deadlines, anticipate client needs, and proactively troubleshoot to deliver accurate and valuable services on time.

• Provides support to the firm’s webinar programs by using strong organizational skills and exhibiting strong attention to detail, including cross‑functional coordination for logo placements, branded content creation, and presence during webinars.

• Ability to utilize company resources to complete tasks.

• Assists in compiling presentations, key metrics, and reports for leadership.

• Utilizes ServiceNow to track workflow; InterAction and MS Dynamics for CRM; and the Zoom webinar platform.