Technical Manager

Job Description

The Technical Manager – Capital Projects is responsible for on-site coordination, integration, and oversight of capital projects at Universal Studios Hollywood (USH). This role serves as a key liaison between Global Attraction Programs (GAP), Technical Services, site operations, and external partners to ensure projects are executed efficiently and in alignment with approved scope, schedule, and budget.

This position is focused on driving day-to-day execution, facilitating communication across teams, resolving issues in the field, and providing clear, consistent project reporting to remote stakeholders. The Technical Manager also provides on-site technical leadership, enabling informed decision-making with vendors and partners to support timely and effective project delivery.

Responsibilities

Project Coordination & Execution

• Coordinate and support on-site execution of multiple capital projects, including rides, shows, and infrastructure scopes
• Facilitate daily/weekly coordination across project teams, site operations, maintenance, and vendors
• Identify, escalate, and help resolve site-related issues impacting scope, schedule, or cost
• Support implementation of project plans, ensuring alignment with site constraints and operational needs

Liaison & Stakeholder Integration

• Act as the primary on-site liaison between USH, GAP, Technical Services, Legal, Sourcing, and external partners
• Ensure alignment between project teams and park operations, maintenance, and safety stakeholders
• Coordinate site access, logistics, installation sequencing, and operational impacts
• Support cross-functional communication and decision-making to maintain project momentum

Technical Leadership & Field Decision-Making

• Serve as the on-site technical lead for assigned projects, supporting the review of engineering analyses, technical submittals, design packages, and installation approaches
• Provide on-site technical judgment and decision-making to address field conditions, vendor questions, and installation challenges, escalating to USH, GAP, and/or Engineering & Safety leadership for complex or out-of-tolerance issues
• Translate operational and maintenance needs into clear technical requirements and support alignment with design intent
• Ensure technical coordination across disciplines to support constructability, installation, and integration

Compliance, Testing & Commissioning

• Ensure all project work complies with applicable local regulations (e.g., LA DBS, DOSH), industry standards (e.g., ASTM F24), and internal Universal Destinations & Experiences engineering specifications
• Plan, manage, and participate in testing, commissioning, and acceptance activities, including verifying that systems meet safety, reliability, maintainability, and operational requirements
• Track and coordinate resolution of field issues identified during installation and commissioning

Project Reporting & Controls

• Develop and maintain clear, consistent project status reporting (schedule, cost, risks, key milestones)
• Provide regular updates to leadership and remote stakeholders
• Track and communicate risks, issues, and mitigation plans in a timely manner
• Support maintenance of project schedules and budgets, ensuring transparency and accountability

Vendor & Field Coordination

• Drive vendors, contractors, and internal trades to ensure work is progressing in alignment with project plans
• Monitor site activities and provide visibility into vendor performance and execution progress
• Support review and coordination of RFIs, submittals, and field changes to ensure proper alignment and documentation

Safety & Compliance

• Ensure all on-site activities are executed in accordance with applicable safety standards, site procedures, and regulatory requirements
• Partner with Safety and Operations teams to support safe execution of all project work

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $120,000 (bonus eligible)

Qualifications

Education

• Bachelor’s degree in Engineering, Construction Management, Project Management, or a related field (or equivalent experience)

Experience

• 5+ years of experience in capital project delivery, construction, themed entertainment, or related environments
• Demonstrated experience coordinating complex, cross-functional projects with multiple stakeholders
• Experience in on-site project execution, field engineering, or technical coordination roles

Skills & Capabilities

• Strong project coordination and stakeholder management skills
• Ability to drive alignment and execution across multiple teams without direct authority
• Strong communication skills, including the ability to translate technical concepts into clear updates for stakeholders
• Solid technical foundation with the ability to evaluate field conditions and support engineering-related decisions
• Working knowledge of ride and show systems or comparable complex systems (mechanical, electrical, controls, etc.)
• Strong organizational skills with attention to detail and follow-through
• Proactive problem-solving mindset with the ability to make sound decisions in a fast-paced field environment

Desired Characteristics

• Experience in themed entertainment, attractions, or large-scale facilities projects
• Familiarity with USH operations and/or live operating environments
• Experience working with global or remote teams
• Strong balance of technical acumen and project delivery focus
• Experience working in a union environment

Additional Requirements

• Ability to work evenings, weekends, and holidays as required to support project schedules and coordination with global teams
• Willingness to work a variety of shifts including long term overnight shifts.
• Willingness to be regularly present on-site to support active project execution

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.