Production Operations Coordinator

Job Description

The Production Operations Coordinator plays a key role in supporting the Universal Television Entertainment Marketing Production Operations team. This position is responsible for coordinating operational initiatives, streamlining team workflows, supporting project execution, and ensuring day-to-day operations run efficiently. The Coordinator serves as a central resource for team processes, tools, onboarding, and cross-functional collaboration while helping to keep projects organized, on schedule, and aligned with business objectives.
Responsibilities:

• Serve as a subject matter expert and advocate for team tools and systems, including but not limited to Airtable, Microsoft 365, Slack, Frame.io, and other operational platforms.
• Provide operational and administrative support to team members and managers to improve workflow efficiency and team effectiveness.
• Support the Operations Manager in the planning and execution of department initiatives and projects.
• Coordinate and lead onboarding activities for new hires, ensuring a seamless integration into the team.
• Maintain accurate project tracking and status reporting across multiple initiatives.
• Manage awards submission processes, including timelines, documentation, and stakeholder coordination.
• Monitor and maintain office and operational supplies as needed.
• Build and maintain productive relationships with internal stakeholders, external vendors, creative partners, and production agencies.
• Maintain team vendor, agency, and partner contact databases.
• Coordinate and lead special projects and process improvement initiatives as assigned.
• Train, mentor, and oversee interns and page program participants assigned to the team.
• Identify opportunities to improve operational processes, workflows, and team productivity.
• Support the evaluation, implementation, and adoption of new tools and technologies that enhance team effectiveness.

Qualifications

Basic Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 1+ years of experience in television marketing, production, operations, project coordination, or a related field.
• Experience using collaboration and project management tools such as Airtable, Microsoft 365, Slack, or similar platforms.

Desired Characteristics

• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Fast learner with the ability to quickly adapt to new tools, technologies, and processes.
• Self-starter who demonstrates initiative, accountability, and sound judgment.
• Highly organized with exceptional attention to detail and follow-through.
• Strong time management and prioritization skills in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Collaborative team player with a positive, solutions-oriented mindset.
• Proactive and resourceful problem solver.
• Demonstrated ability to manage multiple projects and meet deadlines.
• Comfortable navigating change and ambiguity while maintaining a high level of performance.
• Innovative thinker with a curiosity for emerging technologies and process improvements.
• Passion for television, marketing, and creative production operations.

Additional Requirements: 

• This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $54,080 - $58,240  

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.