Contract Administrator

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Job Description:

Based in Broomfield, CO. An experienced hardware and software technology Global Support (GS) Contract Administrator responsible for the administration, consulting and/or negotiation of GS contracts with external customers. Implements contract programs, policies, and processes. Develops pre-sales contract strategies and proposals. Works closely with finance and sales functions and business management to structure proposals consistent with business objectives. This role is not a legal contract administrator, it requires experience in creating renewal quotes for technology support organization with an emphasis on data analytics.

Responsibilities

·        Data Analytics – Responsible for pulling the data from multiple systems, leveraging excel and organizing the information in a consumable manner for the customer and finance team.  The candidate must be an expert in working with large data-sets, extremely detailed oriented and expert in excel (formulas, pivot tables, v-lookups, charts, etc). Must be able to audit and identify data quality issues. Experience leveraging AI tools to increase efficiency in mining large data sets, in effort to identify additional sale opportunities.

·        Responsible for actively managing a 200K+ install base and ensuring 100% accuracy. The candidate will leverage multiple tools and will be monitoring/fixing any data quality issues that may arise.

·        Responsible for the data management, maintenance and administration of our OEM contracts of varying scope and complexity,  as well as implementing related processes and procedures.  At the front line customer contact for sales agreement related activity between a supplier and its customers.

·        Strong working knowledge of CRM applications, excel, Oracle, Incorta reporting, sku and discounting calculations. Ability to analyze the information from multiple data sets and identify data quality issues.

·        Contracts Negotiation – Responsible for consulting and/or negotiation of product/service contracts with external customers, including development of pre-sales contract strategies and proposals consistent with business objectives.

·        Coordinate with internal stakeholders, sales, finance and GS personnel, on pre-sales strategies and objects as well as contractual and proposal status and objectives.

·        Collects, analyzes and quotes to support sales to achieve revenue and booking targets.

·        An expert in high level of quantitative analysis as part of the contract process.  

·        Understand product portfolio and customer historical purchasing behavior to position new support offerings to align with business objectives.  

·        Experience with global support maintenance and support contracts is mandatory.

·        Understand forecasts and likelihood of deal closure in order to determine future revenue impacts.

·        Ensure accuracy of the purchase order booking process in order to ensure timely accounts receivables collections.  

·        Identifies strategic as well as very tactical actions in order to drive initiatives and programs forward.  

·        Able to clearly communicate across multiple levels of the organizations including GS leadership, Sales and direct customers.

·        Acts independently and with groups to determine methods and procedures that influence GS bookings and revenue. Drives and provides insight into best-in-class work practices whenever possible.

·        Works under general direction toward long-range goals.

Education and Experience

·        BS/BA degree with emphasis in engineering or business

·        8+ years of sales/finance experience in working with top customers

·        Experience in communicating with customers, sales account teams, and GS leadership.

·        Candidate must have an ability to effectively work in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies.

Additional Qualifications/Soft Skills

·        Excellent time management skills and the ability to prioritize tasks to ensure effective and timely follow-up.

·        Knowledge of the technology industry and product lifecycle

·        Ability to understand the product portfolio and leverage the knowledge to upsell customers

·        Must be motivated, goal-oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams.

·        Excellent oral and written communication skills.

·        Possess a high degree of honesty, integrity and ability to maintain confidentiality.

·        Strength and interest in both numerical analytics and dense contractual verbiage

·        Ability to drive cross functional team to meet common goals

·        Understanding of business intelligence toolset (ie Incorta, Oracle, quoting software tools).

·        Must possess excellent time management skills and must be solution and results-oriented.

·        Must be a team player with the ability to identify and escalate issues in a timely manner and be proactive in driving solutions.

·        Detail-oriented, self-motivated, and results-oriented

Travel: limited

Comfortable with technical and business English usage (documents reading, e-mails, conference calls).

Compensation and Benefits

The annual base salary range for this position is USD 90,000.00 To USD 144,000.00

As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth. All subject to relevant plan documents and award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer.  We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.  We will also consider qualified applicants with arrest and conviction records consistent with local law.

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