Key Account Manager

Job Description

An exciting opportunity exists for a Key Account Manager - Corporate & Government, Pacific , based in Sydney or Melbourne. This role offers the chance to impact Accor’s success by managing a high-value portfolio of key accounts across the Corporate & Government segments. You will be instrumental in executing Accor’s strategic sales vision, driving substantial growth, leveraging established client relationships, forging new business opportunities, and expanding market share across the Pacific region. This position is perfect for a driven professional looking to elevate their career within a leading global hospitality group.

Getting to know the role and your responsibilities

This role offers a dynamic challenge where you will:

• Shape Strategy: Develop and execute impactful strategic account plans for your assigned portfolio, directly contributing to regional and national objectives.
• Engage Strategically: Build and nurture enduring relationships with top-tier clients in the Corporate & Government sectors, ensuring their needs are met and fostering significant business growth.
• Drive Expansion: Proactively identify and capitalise on new business opportunities within existing accounts and selected prospects, maximising Accor sales.
• Ensure Performance: Expertly manage your key account portfolio, guaranteeing all contractual obligations are exceeded and performance targets are achieved.
• Collaborate for Success: Partner with national and regional teams to implement and refine innovative strategies that boost market share and drive exceptional performance across all segments.
• Leverage Insights: Utilise Accor’s advanced tools and systems to manage accounts, track performance, and generate actionable insights that optimise business opportunities and fuel growth.

Qualifications

What we need from you

To thrive in this influential role, you will bring:

• Experience: A minimum of 5 years of essential, relevant sales experience, with a proven track record in key account management and revenue generation within the Corporate and Government sectors.
• Proven Impact: Demonstrated ability to manage, grow, and significantly contribute to a diverse hotel portfolio.
• Drive & Collaboration: A self-motivated, target-driven individual with exceptional communication and relationship-building abilities; a team player who excels in a goal-oriented, high-performance environment.
• Strategic Acumen: A natural strategic mindset to identify, create, and act decisively on growth opportunities.
• Master Negotiator: Strong negotiation and influencing skills, capable of building consensus and achieving mutually beneficial outcomes with both clients and internal stakeholders.
• Commercial Expertise: Solid commercial acumen, focused on driving revenue, ROI, and making data-driven decisions that propel business success.

Additional Information

Benefits

• Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
• Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.
• Work with sector-leading IDeaS revenue management platform

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Suitably experienced and qualified applicants who currently have full working rights in Australia will only be considered.

Candidate screening and interviews may be conducted prior to the closing date of the advertisement. Accor reserves the right to close applications for the position prior to the advertised date. We encourage you to submit your application as soon as possible.

Company Description

Join the Accor Group, an ecosystem of over 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. 

As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry. 

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality. 

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.