HR Officer

The Human Resources department provides a strategic and operational HR service to the seven National Church Institutions (NCIs) and the 42 Diocesan Bishops’ offices. Our HR Operations team focusses on the entire employee lifecycle providing support, advice and guidance to senior leaders, line managers and staff. The Organisational Development team lead on culture, values, wellbeing, development, and our belonging & inclusion strategy. Through our External Service team, we also offer HR support on a consultancy basis to other Church of England organisations including our dioceses and cathedrals.

We are a friendly, diverse, well respected, and highly engaged HR team who are committed to actively sharing knowledge and learning across the team and beyond. We encourage flexible working within the team, with hybrid working meaning we work from the office 1 day per week on average. We also regularly meet together online and in-person for collaboration, knowledge-sharing and building relationships within the team. 

Working as part of our HR Operations team, you will be involved in providing an outstanding proactive and professional HR service to staff and managers across the National Church Institutions, and other organisations within the Church of England.

In this role as HR Officer, you will be the day-to-day HR contact for NCI Staff, supporting the HR Operations Manager, HR Business Partners and Deputy People Director. You will be required to meet staff online and face-to-face and be a visible HR presence. 

This is a permanent role for 14 hours per week, with some flexibility on the working pattern (to be discussed at offer stage). This is a hybrid role, with a requirement to come into the office 1 day per week (typically Wednesdays).

The closing date for applications is Thursday 29 October 2026 at 17:00pm.

Interviews will be held online on Monday 9th November.

Responsibilities

• Be the first point of contact support on operational HR queries via our HR Helpdesk, responding to queries within a timely manner to provide advice in line with policies, processes and HR legislation, escalating to HR Advisers or HR Business Partners where necessary, and at all times providing excellent customer service in line with our values.
• Prepare letters and other HR documentation, processing employment changes each month and liaising with the internal payroll team to provide necessary evidence.  
• Monitor monthly reports to process timely appointment confirmations, DBS renewals and right to work checks.  
• Ensure accurate employee records are maintained, and necessary documentation is stored on an individual’s HR file in accordance with data protection regulations, and archive HR files in accordance with the relevant procedure.
• Support the delivery of virtual and in-person induction sessions.
• Proactively look for ways to improve the HR service to stakeholders including through the increased use of technology and assist and contribute to the implementation of HR systems which are necessary to provide high standards of HR delivery. 

Qualifications

Essential:

Knowledge/Experience:

• We are seeking a candidate with previous experience of working in an HR department who is able to demonstrate undertaking both HR and general administration, with knowledge of a typical HR lifecycle, including an understanding of issues surrounding confidentiality.
• Experience of using Microsoft Word, Outlook and Excel in a work-based context, as well as HR Information Systems (ideally Oracle HCM). SharePoint experience would also be an advantage.

Skills & Abilities:

• The successful candidate will have excellent verbal and written communication skills, and the ability to work with accuracy and attention to detail, including working with numerical data.
• You will have an enthusiastic, flexible, and highly organised approach to work, with the ability to understand and process high volumes of information. You will need to work comfortably with competing priorities, working as part of a team to support colleagues in meeting deadlines.
• You will be self-motivated, proactive and committed to providing excellent customer service, with the ability to prioritise customer needs and communicate clearly to all stakeholders.
• An interest in HR and the development of skills in this area is key to providing a comprehensive service.

Qualifications & Training:

• Level 3 CIPD qualified or part qualified/studying for membership of CIPD would be an advantage.

**Please note that you will not be able to view the role description after the closing date. We suggest that you save a copy of this page before you submit your application.**About the NCIs The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values.  Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you.
We offer a highly competitive benefits package that supports your health, wellbeing and long-term financial security. This includes annual leave starting at 25 days' plus bank holidays and three additional NCI days, family friendly policies, a wellbeing cashback scheme, an electric vehicle salary sacrifice scheme, a defined benefit pension with employer contributions of up to 18%, and generous life assurance cover.
Use of AI in your application We appreciate that you may want to use AI tools to help you with your application. We're happy for you to use AI to come up with ideas and help structure your thoughts, but you shouldn't use AI to fabricate information or write your whole application for you. One of our values is integrity, and although we want you to demonstrate your best self, we don't want an AI-generated persona. If you simply copy and paste AI-generated content into your application, this will reduce your chances of success.