Inside Sales Management Specialist

Company Description

KOSTAL Group is a globally active, family-owned German company renowned for delivering innovative, market-leading solutions in the solar and automotive industries. Founded in 1912, the company has grown into a worldwide organization with around 20,000 employees across 47 locations in 22 countries.

As part of its continued expansion, KOSTAL established KOSTAL Business Services (KBS) in 2022, marking the launch of its first Business Service Centre in Hungary. This hub provides high-level support across key functions including IT, finance, procurement, master data, sales, and human resources.

Designed as a global centre of excellence, KBS focuses on delivering complex, high value-added services that strengthen and support KOSTAL’s international operations.

Job Description

Overall Purpose of Job:

As an Inside Sales Management Specialist – Serial Products, you are a key interface between KOSTAL and its customers and an integral member of the Customer Sales Team for Serial Products.

The position is responsible for the commercial and operational support of serial products throughout the complete product lifecycle, from acquisition / SOP through EOP. The role manages customer-related commercial activities, coordinates internal stakeholders and ensures that customer requirements are translated into timely and commercially sound solutions.

The position acts as a customer-oriented interface to Key Account Management, Sales, Project Management, Finance, R&D, Product Management and other relevant functions. The role requires a strong understanding of customer requirements, sales processes and commercial responsibilities, as well as the ability to independently manage assigned topics and drive them to completion.

Main tasks, roles and responsibilities:

• Provide commercial and operational back-office support for assigned serial products and customer accounts throughout the product lifecycle from SOP to EOP.
• Manage and coordinate project quotation documentation for serial parts, ensuring complete and accurate commercial information for review and submission by the responsible Key Account Manager / Account Manager / Inside Sales representative
• Prepare and manage standard quotations for serial parts based on customer requirements, internal pricing information and applicable commercial guidelines.
• Coordinate and prepare sample quotations for serial parts, ensuring alignment with customer requirements and internal stakeholders.
• Prepare and coordinate pricing and CBD (Cost Breakdown) information to support customer price negotiations led by the responsible Key Account Manager / Account Manager / Inside Sales representative. Manage topics related to customer-owned capacity and replacement tools, including coordination with relevant internal functions and customers.