About the role

Aplazo’s mission is to empower financial access, opportunity, and freedom by connecting people and businesses in Latin America through fair, simple, and transparent financial solutions.

We are looking for a DevOps Tech Lead Manager to lead our DevOps squad — the team that keeps Aplazo’s core infrastructure reliable, scalable, and secure. This is a first-line people management role: you will own the squad’s delivery, quality, and on-call, while staying hands-on as an engineer 40–60% of your time. You are as comfortable running a 1:1 or writing a performance review as you are debugging a production incident or reviewing a Terraform change.

You are the person your squad trusts to remove blockers, tell them the truth (good or bad), and connect their day-to-day work to why it matters for Aplazo’s business.

What you’ll work on

• Managing and growing a squad of 4–8 DevOps engineers (E1 through E3)

• Owning your squad’s delivery commitments, code/infra quality, and on-call rotation

• Staying hands-on with infrastructure as code, CI/CD, and observability work alongside your team

• Running 1:1s, writing performance reviews, and coaching career growth for your reports

• Hiring and onboarding new engineers into the squad

• Owning squad-level incidents and post-mortems, escalating proactively when needed

• Tying the squad’s work to business OKRs/KPIs and representing the squad in planning and cross-team syncs

Key responsibilities

People & Team Development

• Hire and onboard engineers through E3; run regular 1:1s and write performance reviews

• Coach career growth for each report, with concrete development plans

• Build psychological safety and ownership in the squad so problems surface early, not in production

• Stay technically sharp enough to earn the squad’s trust as an engineer, not just a manager

• Act as a Culture & Values champion for the squad

Get Stuff Done

• Ensure the squad delivers on its commitments at a predictable velocity and measurable quality

• Own squad-level incidents and postmortems; escalate proactively rather than let issues fester