Key Account Management

About UsPaytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.
About the RoleWe are looking for a high-energy, target-driven Key Account Manager focused primarily on hunting and bringing incremental business to the platform. This is a new-business acquisition role rather than a traditional account-maintenance role. The person will identify prospects, build a pipeline, pitch our offerings, negotiate commercials, close new business and deliver measurable monthly revenue.
Key Responsibilities- Identify and acquire new merchants/accounts through outbound prospecting, market mapping, references, networking and other lead-generation channels.- Build and maintain a healthy pipeline of qualified prospects and continuously convert prospects into live business.- Own the complete sales cycle: prospecting, discovery, pitching, negotiation, closure and onboarding.- Generate incremental business every month and take complete ownership of the revenue brought in.- Develop strong understanding of the local market, competitor landscape and merchant opportunities.- Create prospect-wise action plans to achieve monthly business targets.- Follow up consistently and move opportunities through the sales funnel.- Work with internal teams to ensure smooth onboarding and activation of newly acquired business.- Maintain accurate sales pipeline, conversion and revenue reporting.Identify opportunities for repeat business and upselling after initial acquisition.
Performance Expectations- The role is heavily performance-driven and focused on incremental/new business generation.- A strong incentive structure will provide high performers the opportunity to earn significantly above their fixed salary through incentives.
Ideal Candidate- Strong hunting/new-business sales background.- Demonstrated history of personally generating incremental revenue.- Comfortable with cold calling, outbound sales and repeated follow-ups.- Strong prospecting, negotiation and closing skills.- Highly target-oriented and motivated by performance-linked earnings.- Able to build a territory and pipeline from scratch.- Strong communication and presentation skills.- Comfortable working with numbers and tracking business performance.- Experience in F&B, hospitality, lifestyle, beauty, local commerce, advertising, or marketplace businesses is an advantage.
Key Success MetricsQualified opportunities created New merchants/accounts acquired Conversion/closure rateMonthly incremental business generated Consistency of monthly business generationRevenue/incentive contribution
Join UsA collaborative, output-driven environment that brings cohesiveness across businesses through technology.Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.A solid 360 circle feedback culture supported by peer teams aligned with your goals.
**Compensation :**If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!