BranchFactor Summary

The original posting with the fluff stripped out

Management level: Individual contributor
Employment: Hybrid
Contract: Full-time

Compensation

No salary listed for this role.

Role speciality

Customer Experience and Customer Support OperationsProduct Analysis

Useful technologies

ConfluenceGoogle SheetsJiraPythonSQLTableau

Original posting

At Midas, we are working on real-life user needs to transform the world of finance. We’ve transformed investing in Turkey by delivering a seamless experience for everyday investors. Today, 4 million users invest with Midas. Backed by an $80M Series B, the largest fintech investment ever in Turkey, we are scaling faster than ever.

What You’ll Do

Perform data and product analysis from both technical and business perspectives; measure user behavior to identify improvement areas.
Collaborate with cross-functional teams to define new features, conduct feature testing, and support product decisions.
Create and maintain product documentation, including feature specifications, benchmarks, and reports.
Act as a layer between product, engineering, design, support teams, and external partners.
Conduct market research and competitive analysis for new products; assist in executing product strategies and roadmaps.
Set up, manage, and improve standards and procedures for CX & CS operations; create a roadmap to optimize workflows.

What You’ll Bring

Bachelor’s degree in Engineering and a strong interest in building a career in Product.
Ability to analyze complex data sets and extract meaningful insights using tools like Jira, Confluence, Tableau, and Google Sheets.
Basic knowledge of data analysis methods, including SQL and Python.
Ability to work effectively with cross-functional teams, including engineering, design, support, brokerage, and marketing.
Solid understanding of the development lifecycle — from initial user requests to production rollout — and the role different systems play throughout the process.

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