Infrastructure Operations Engineer

At Quento Technologies S.A., the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento Technologies S.A. we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage.

Quento Technologies S.A. seeks a highly motivated and experienced Infrastructure Operations Engineer to join our Infrastructure Operations team supporting a large-scale private AI cloud platform.

This role focuses on day-to-day platform operations, incident resolution, operational support, and the successful transition of infrastructure and platform services into our Operations team. You will work closely with Platform Engineering, Security, and Architecture teams to ensure the availability, stability, and operational readiness of critical AI infrastructure.

Your responsibilities will entail:

• Participate in knowledge transfer, shadowing, and service transition activities;
• Support the successful handover of infrastructure and platform services into the Operations team;
• Investigate and resolve infrastructure, platform, and data center incidents;
• Perform day-to-day operational activities across compute, storage, networking, and cloud infrastructure;
• Execute operational procedures, maintenance activities, and platform upgrades
• Monitor platform health, capacity, availability, and performance;
• Support backup, restore, and disaster recovery activities;
• Maintain operational documentation, runbooks, and standard operating procedures;
• Contribute to automation initiatives and continuous operational improvement;
• Collaborate with Platform Engineering, Security, and Operations teams to improve platform reliability and operational efficiency;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• University degree in Computer Science, Engineering, or a related field;
• 3–5 years of experience in infrastructure, cloud, or platform operations;
• Experience supporting enterprise or mission-critical infrastructure;