Partnerships Manager

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. 

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Are you a natural communicator who is able to use the power of storytelling to convey the impact of project activities to create positive, long lasting partnerships across different stakeholder groups? Are you a leader who can rally groups of people to coordinate in accomplishing a complex goal? If so, we hope you’ll consider joining Zipline as a Partnership Manager. In this role, you’ll be responsible for developing and managing relationships with a host of critical local stakeholders - including community leaders, suppliers, health system administrators, health workers, and implementing partners - to drive integration and ensure the continued impact and success of Zipline’s operations in a market.

Ability to travel: ~40%

What You'll Do 

• Build and maintain robust, high-level relationships with state-level stakeholders to ensure a sustainable and growing supply of commodities to the distribution center. This requires a consistent cadence of stakeholder engagement, including weekly or monthly meetings, with regular reporting on outcomes to demonstrate effective relationship management and sustained progress.
• Partner with Program Management and Operations staff to support execution of account growth strategies, including new use case and program implementations. 
• Inform the design of Zipline’s social responsibility initiatives and drive execution of specified activities that contribute to countrywide goals, such as blood drives and other community-based health service delivery initiatives
• Grow awareness of Zipline’s service and impact among existing and potential partners by planning and operating community events, hosting professional and engaging tours at our distribution center, leading STEM trainings, and more
• Use data, storytelling, and stakeholder engagement to communicate Zipline’s social and economic impact,  building lasting relationships rooted in trust, transparency, and shared goals.
• Facilitate alignment between Zipline, State Stakeholders and key implementing partners to ensure service continuity, high partner satisfaction, and scalable growth across multiple regions.
• Generate and coordinate the timely submission of monthly and quarterly performance reports for key government stakeholders.
• Leverage monthly/quarterly performance and impact data to facilitate regular, use-case-specific engagements with government stakeholders and other partners.
• Support state level commercial sustainability by identifying key and influential stakeholders within the government and political space within the state.

What You'll Bring 

• Experience in Sales, Market access, Key Account Management, partnerships, customer service, or other types of client-facing roles.
• Strong Sales and Partnership experience managing complex products.
• Experience collaborating with NGOs, Donor Agencies, Implementation Partners, government agencies or county-level stakeholders
• Strong Project & Program Management, verbal and written communication skills
• Detail-orientation with ability to coherently manage scopes of work
• Collaborative approach that includes working with multiple internal and external stakeholders
• Grit, resourcefulness, and resilience to thrive in novel, uncertain and constantly-changing business and regulatory environments

Location: Bayelsa State, Nigeria

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.