Fiber Optical Repair Technician

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

Role Overview:

The Fiber Optical Repair Technician is responsible for the repair, restoration, and maintenance of fiber optic infrastructure, including splicing, testing, and troubleshooting of both single-mode and ribbon fiber cables. This role ensures the rapid restoration of network services and supports ongoing operational excellence in high-availability environments.

The ideal candidate will demonstrate exceptional technical competency, situational awareness in live network environments, and the ability to lead or coordinate complex restoration efforts under pressure.

Key Responsibilities

Fiber Repair & Restoration

• Perform fault isolation and repairs on fiber optic cables and connectors, from initial fault detection through to full service restoration.
• Conduct both emergency restorations and planned maintenance activities with strict adherence to SLAs.
• Conduct single and ribbon fiber splicing within Meet-Me Vaults (MMVs), splice cases, and central Optical Distribution Frames (ODFs).
• Perform full cable preparation: jacket stripping, buffer tube access, fiber cleaning, cleaving, splicing, and protection.
• Use precision tools (fusion splicer, VFL, fiber identifiers) and ensure high-quality workmanship throughout.
• Adhere to live traffic handling procedures and ensure minimal service disruption during repairs.

Testing & Troubleshooting

• Operate advanced fiber testing instruments (OTDR, OLTS, power meters, microscopes, and inspection scopes).
• Conduct post-repair verification, including loss testing, reflectance analysis, and trace review.
• Accurately interpret OTDR traces and locate break points, microbands, or connector faults.
• Perform in-depth root cause analysis on recurring or systemic network issues.
• Implement corrective and preventive measures to improve reliability and reduce fault recurrence.