Communications and Media Officer

General Description of the Programme

Established in 1977, GOAL is an international humanitarian and development agency committed to working with communities to achieve sustainable and innovative early responses in crises and lasting solutions to poverty and vulnerability. GOAL has worked in over 60 countries and has responded to almost every major humanitarian disaster. We are currently operational in 18 countries.

GOAL began operations in Syria in 2013, responding to the acute needs of conflict-affected communities. GOAL’s areas of operation include, but are not limited to, Aleppo, Idleb and Lattakia Governorates, with operations expanding to new governorates across Syria.

GOAL Syria’s programmes focus on Food and Nutrition Security, Water, Sanitation and Hygiene (WASH), Shelter, Livelihoods/ERMS and Emergency Response, with an emphasis on cash and voucher modalities.

GOAL Syria implements its programmes directly, with over 500 staff based in Syria, and through Syrian NGO partners. GOAL’s programmes work at household and community levels to strengthen community resilience and household coping strategies.

Job Purpose

The Communications and Media Officer supports GOAL Syria’s communications, visibility and external engagement efforts by producing compelling stories, digital content and multimedia products that showcase programme activities, results and impact, while ensuring strong donor visibility and organizational positioning.

The role also contributes to GOAL Syria’s internal communications initiatives and supports the Communications and Media Department’s internal and external coordination efforts.

Duties, Objectives and Competencies

Storytelling & Content Development

• Develop high-quality written, visual and audiovisual content packages for GOAL’s communications, advocacy and donor visibility initiatives.
• Identify, develop and produce compelling human-interest stories, beneficiary profiles, case studies and success stories that demonstrate the impact of GOAL’s programmes.
• Conduct interviews with beneficiaries, community members, staff, partners and other stakeholders while ensuring dignity, informed consent and humanitarian communication standards.
• Draft and edit web stories, social media content, press releases, newsletters, speeches, talking points and other communications products.
• Work closely with programme teams to identify communications opportunities and ensure timely documentation of programme achievements and field activities.
• Contribute to the planning and implementation of communications campaigns and maintain content plans and editorial calendars.

Multimedia & Design

• Capture high-quality photography and mobile videography to support communications, advocacy, donor visibility and fundraising initiatives.