Solutions Engineer

About LogicGate
LogicGate is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

**The GRC Market
**Governance, Risk, and Compliance (GRC) is a rapidly expanding sector, with a global market size projected to reach $104.5 billion by 2031. LogicGate is at the forefront of this industry transformation, empowering enterprise professionals to navigate complex regulatory environments, manage critical uncertainty, and operate with integrity at scale. 

At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and experiences that align most closely with the day-to-day responsibilities of this role - if you don't check every single box and are excited about this work, we still highly encourage you to apply.

About the Role

The Solutions Engineer is LogicGate's pre-sales technical expert. You'll run discovery sessions to understand what a prospect's risk program needs to accomplish, configure and deliver tailored Risk Cloud demonstrations, build proof-of-concept applications, and ensure every prospective customer has a clear and credible picture of how our platform addresses their specific GRC challenges. This role requires both product mastery and a genuine curiosity about how modern organizations manage risk and compliance.

You'll report to our Solutions Engineering Manager, joining a small, close-knit SE team where your work directly shapes how prospects experience the platform.

Our Solutions Engineering team sets a high bar because our work matters. SEs are instrumental in every customer decision, serving as trusted technical advisors throughout the buying journey. We hire people who are collaborative, intellectually curious, and eager to raise the level of the team, and in return, they join an environment where they'll be challenged, supported, and surrounded by teammates who make them better.

What You’ll Do

• Present: Conduct highly effective product demonstrations with prospective customers and LogicGate Account Executives as part of the sales process.
• Facilitate: Lead client workshops for data and process gathering to uncover details of current state processes, related business challenges, and opportunities for improvement.
• Discover: Listen to understand customer pain points and connect their needs to LogicGate solution features.
• Build: Configure LogicGate's no-code platform for customized demonstrations and proof of concept projects with prospective customers.
• Consult: Build relationships with prospective customers and become a trusted advisor throughout the sales process.
• Educate: Conduct webinars and assist in content creation (white papers, blog posts, etc.).
• Product Insight: Provide feedback and intelligence to the Product team to identify new potential features and functions and represent the voice of prospective customers.
• Customer Success Support: Collaborate with Customer Success and Implementation Management teams in the transition of customers to ensure a seamless experience post-sale.
• Own: Take full ownership of the technical cycle across your territory — from first discovery call through to a clean handoff post-close.

Tools We Use to Help You Make the Most of Your Time

• AI-Powered RFP Automation
• AI Agents to support demo and POC configuration
• Gong for call recording, note-taking, and onboarding
• Access to AI to streamline your day to day activities

What You Bring

Required:

• 3–5+ years of experience within GRC, Cyber Risk, or adjacent fields as a Solutions Engineer, Consultant, or Practitioner
• Experience tailoring and conducting software demonstrations or client / customer-facing presentations
• Curiosity and the desire to understand our customers' problems – and then effectively communicate how LogicGate can add value to their organization
• Ability to manage a number of projects and engagements simultaneously
• A desire to work within a team focused on winning new business and expanding customer accounts
• Hybrid Work Readiness & Travel Flexibility: Demonstrated capability to communicate and collaborate seamlessly across distributed teams, with the flexibility to travel as needed for key team offsites, company events, and customer meetings.

Nice to Have:

• Experience selling, implementing, or administering GRC SaaS platforms
• Active exploration or use of generative AI platforms (e.g., LLMs, technical document automation assistants) to optimize workflows
• Hands-on experience with LogicGate's Risk Cloud

How We WorkAt LogicGate, we empower organizations to transform risk into a strategic advantage. As we continue to scale, we are looking for driven, high-performing individuals who are ready to take ownership, raise the bar, and do the best work of their careers.

Our culture is built on execution, collaboration, and a shared commitment to excellence. We believe the strongest, most innovative teams are forged by diverse perspectives. We are dedicated to fostering an inclusive environment where differences are celebrated and supported.

Global Total Rewards
We invest in our people with a comprehensive and competitive rewards package designed to support our team members across the US and the UK:

• Compensation & Equity: Competitive base salaries, variable compensation plans, and equity options.
• Health & Wellbeing: Comprehensive health, wellness, and lifestyle benefits tailored to your region.
• Time Away: Generous paid time off and annual company holidays so you can recharge and return at your best.
• Growth & Development: Continuous career advancement through structured mentorship, leadership training, and premium learning platforms.

Recognized as a top workplace by Built In, Crain’s Chicago Business, and the Chicago Tribune.