Business Systems Analyst
Posted 28 Sep 2026
Advertised as “Business Systems Analyst- Zuora Administrator”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
No salary listed for this role.
Field of studyBusiness, Information Systems (or related)
Study levelBachelor's
Business Systems Analyst- Zuora Administrator
Canopy, Draper, UT
About Us
We are hiring a Business Systems Analyst to own, optimize, and scale Zuora, our core billing and subscription management system. Business Systems Analysts serve a huge role here at Canopy, from building seamless integrations across tools to leveraging AI and automation to streamline our billing and financial operations. We love analysts who are thoughtful, process-oriented, skilled at solving complex technical puzzles, and passionate about reducing manual work. The business systems team at Canopy has the responsibility and empowerment to shape our internal cross-functional workflows, ensuring our tech stack is resilient, efficient, and built for growth — if this sounds like you, apply today! We’d love to hear from you.
This is a hybrid position in Draper, Utah (M, W, F in-office).
What You’ll Do
- Own and manage Canopy’s daily operations in Zuora.
- Design and optimize workflows for billing, subscription management and financial reporting, with a focus on automation, scalability, and accuracy.
- Strategize and build the vision for how Canopy uses Zuora.
- Anticipate business needs and deliver functionality to support new product launches, pricing changes, and internal process changes.
- Drive seamless cross-system integrations and data flows across business systems.
- Identify and implement AI-powered automation to improve data accuracy, efficiency, and user experience.
- Partner with system owners and business stakeholders to align tools with complete, end-to-end business processes within Zuora.
- Communicate solutions and tradeoffs clearly to both technical and business audiences.
- Build and maintain documentation on system architecture, processes, and integrations.
- Streamline processes, improve usability, and reduce manual work through automation and AI-driven solutions.
- Identify gaps and drive continuous improvement initiatives.
What We’re Looking For
- 3 years of experience owning Zuora or another billing system (Chargebee, Maxio, etc). 5+ years of experience preferred.
- Bachelor’s degree in Information Systems, Business, or a related discipline
- Strong system design fundamentals with a proven hands-on record of solving business problems.
- Direct, deep experience with quote-to-cash processes, billing system design, and business operations in a SaaS environment.