Workforce Systems Analyst

Overview

As a partner in Otterbein’s mission to enrich individual life journeys for all, we are searching for a Workforce Systems Analyst to play a vital role in supporting workforce technology, timekeeping operations, attendance management, workforce reporting, analytics, and data integrity across Otterbein ministries.  Through strong analytical skills, attention to detail, and exceptional customer service, the Workforce Systems Analyst will ensure workforce data accuracy, operational efficiency, regulatory compliance, and a positive partner experience while supporting Otterbein's mission and values.

The Workforce Systems Analyst partners closely with ministry leaders, Payroll, Human Resources, and Operations to resolve timekeeping issues, maintain attendance records, support workforce reporting, and provide training and guidance on workforce management processes. This position is responsible for monitoring workforce data accuracy, conducting audits, supporting Payroll Based Journal (PBJ) reporting efforts, and developing reports and dashboards that provide leaders with actionable workforce insights.

Key Responsibilities

• Serve as the primary administrator and subject matter expert for Teambridge timekeeping, attendance, and PTO processes, ensuring accurate workforce records and system functionality.
• Monitor, audit, and resolve timekeeping and attendance discrepancies, partnering with Payroll, HR, and operational leaders to ensure compliance and data integrity.
• Track attendance trends, absenteeism, tardiness, and workforce metrics, providing actionable insights and reports to support workforce planning and policy administration.
• Administer workforce management systems, including user support, troubleshooting, configuration, testing, training, and implementation of system enhancements.
• Develop, maintain, and distribute workforce reports, dashboards, and analytics related to attendance, labor utilization, overtime, productivity, compliance, and operational performance.Support workforce data governance and regulatory reporting, including PBJ reporting, audits, validation activities, and correction of workforce data inconsistencies.
• Identify and implement process improvements, automation opportunities, and standardized practices to enhance efficiency, accuracy, compliance, and the overall user experience across workforce management processes.

Qualifications

Education:

• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Information Systems, or a related field preferred

Requirements

• Minimum of 2 years of experience in workforce management, timekeeping, attendance administration, payroll support, human resources, scheduling, or a related operational role.
• Experience working with payroll, HRIS, or labor management systems preferred.
• Experience in healthcare, senior living, long-term care, or multi-site operations preferred.
• Experience developing, maintaining, or distributing reports and dashboards preferred.
• Knowledge of Payroll Based Journal preferred, but not necessary
• Live in Ohio, Michigan, or Indiana

Why Join Otterbein SeniorLife

At Otterbein SeniorLife, strategy is grounded in mission, service, and stewardship. This role offers the opportunity to help shape the future of senior living and healthcare services with a collaborative leadership team committed to innovation, quality, growth, and meaningful impact.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio, Michigan and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Otterbein SeniorLife is an equal opportunity employer committed to a diverse and inclusive workplace.

BENEFITS*

Health & Wellness

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support

 Financial Security

• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection

 Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

 *Some benefits, including PTO and tuition reimbursement, are based on hours worked.