Technical Manager

About THG 

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. 

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. 

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.  

With us, you’ll go further, faster. What are you waiting for? 

Role: Technical Manager - THG Manufacturing (Brighter Foods)

Business: THG Manufacturing

Location: Pendre Industrial Estate, Tywyn LL36 9LW

About THG Nutrition Manufacturing

At THG Nutrition Manufacturing, we are proud to power some of the world’s leading wellness and sports nutrition brands. Based in Tywyn, Brighter Foods is a key part of our manufacturing network, specialising in the production of high-quality, innovative snack bars and functional food products. THG’s Manufacturing Division operates around the clock across multiple global facilities, delivering safe, effective, and cutting-edge nutrition solutions. This role sits within one of our dedicated satellite sites, where teams work with precision, pace, and pride to consistently deliver outstanding results.

About the Role:
We’re looking for a proactive, experienced Technical Manager to lead food safety, quality assurance, and compliance at our Brighter Foods site in Tywyn – a key part of THG’s global Nutrition Manufacturing network. In this role, you’ll play a critical part in upholding the highest standards across our operations, ensuring that every product we produce is safe, high quality, and meets both regulatory and customer expectations.

Key Responsibilities:

• Lead the site’s Food Safety and Quality agenda, championing a culture of excellence across all technical functions.

• Own and maintain the Site Quality Management System (QMS), ensuring full compliance with legislation, customer standards, and best practice.

• Stay informed on emerging trends, changes in regulation, and customer requirements to ensure our standards remain industry-leading.

• Embed a culture of proactive risk assessment and technical integrity, positioning the technical function as a valued and trusted centre of expertise.

• Develop and manage key performance indicators to monitor, challenge, and elevate quality and safety performance across the site.

• Ensure all product batches released to market meet stringent quality and food safety standards.

• Coordinate and lead third-party audits, including preparation, execution, and follow-up activity.

• Support new projects from a quality perspective – advising on hygienic design, equipment specification, food contact materials, and cleaning validation.

• Lead and develop a high-performing technical team – conducting regular performance reviews, identifying skills gaps, and supporting ongoing training and development.

• Manage and investigate customer complaints, using appropriate tools and methodologies to identify root causes and implement corrective actions.

• Participate in internal and external audits in line with the audit schedule.

• Drive continuous improvement and promote quality awareness across the site.

• Maintain rigorous site hygiene standards, supporting smooth and compliant manufacturing operations.

• Provide clear direction, coaching, and leadership to your team – fostering a culture of accountability, engagement, and continuous improvement.

Please note: This job description is not exhaustive and may evolve in line with business needs.

About You – What We’re Looking For:

• A proven track record in Quality Systems Management and technical leadership within food manufacturing.

• Degree-qualified (or equivalent experience) in a relevant discipline such as food science, microbiology, or product safety.

• Strong experience managing third-party audits and technical visits – ideally within a BRC-accredited facility.

• Confident and capable people manager, with a passion for team development and coaching.

• Demonstrated success in driving quality improvements and continuous improvement initiatives.

• Up-to-date and relevant Food Safety qualifications, including HACCP Level 3 as a minimum.

• Solid working knowledge of:

  • BRC and ISO Standards

  • QMS certification processes

  • Retailer technical standards

  • Food manufacturing processes and controls

If you’re passionate about quality, thrive in a fast-paced environment, and want to make a tangible impact at a site that produces high-quality, better-for-you snacks enjoyed around the world – we’d love to hear from you.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.