System Technical Program Manager

About Fellow

We believe that the act of making should be meaningful and fulfilling, done with intention and precision. Fellow makes beautifully functional tools for any kitchen, designed in San Francisco and used around the world.

When the simple motions of life become small moments of joy, that’s Everyday Magic.™

This role is based in our Vilnius, Lithuania office and requires regular in-office presence in accordance with company policy. Additionally, availability for regular calls with team members and partners in San Francisco and China is required, including up to 15% of travel.

Who You Are

Fellow is looking for a System Technical Program Manager to join the TPM team that will be responsible for delivering timely launches of new products. They would provide the technical guidance and project management skills to move a program from the concept phase, through prototyping, and into mass production while ensuring at each phase we are ready to proceed. They will uncover and mitigate the obstacles to achieve each project’s goal.

A successful candidate will proactively search for potential technical, logistical and process issues before they arise and possess an arsenal of proven methodologies for mitigating each in a time-effective manner.

While working from Vilnius, Lithuania with your core engineering team, you will report to the Senior Manager of Technical Program Management (Who is based in Fellow’s San Francisco HQ). You’ll lead an exciting new engineering program and serve as the connective tissue between engineering, operations, commercial teams, contract manufacturers, and the Fellow Executive team. You are someone who can dive into technical issues with engineering, organize a corrective action plan, then zoom out and communicate the big picture clearly to different audiences.  

What You’ll Do

• Program Management: Develop and manage program plans, including scope, schedule, resources, budget, and quality. Track progress, manage risks, and adjust plans to meet objectives.
• Cross-Functional Coordination: Act as a liaison between PD, EE, FW, Test, Product Management, Quality, Marketing and Ops as well as external partners to ensure alignment on goals, timelines, and requirements.
• Technical Oversight: Provide technical guidance, ensuring engineering solutions meet project goals and technical specifications are clearly understood and align with the PRD.  Monitor the technical progress of the project and ensure that engineering solutions align with project goals.  
• Risk Management: Identify potential risks that could impact the project timeline, budget, or quality. Develop risk mitigation strategies and contingency plans. Monitor and manage risks throughout the project lifecycle to minimize impact.  
• Resource and Quality Management: Allocate resources effectively (personnel, budget, tools, and equipment), manage team workloads, and ensure projects meet quality standards and regulations through testing and validation. Coordinate testing and validation activities to verify that the product meets technical requirements.
• Stakeholder Communication and Change Management: Communicate project status (progress, risks, and issues), manage changes to scope, schedule, resources, and ensure all stakeholders are informed and aligned.  Prepare and present project reports and documentation to senior management. Facilitate decision-making by providing clear, concise information and analysis.
• Performance Monitoring and Leadership: Track key performance indicators (KPIs), analyze data to identify trends, areas for improvement, and opportunities. Lead and develop teams, and foster a positive work environment.
• Post-Project Review: Conduct reviews to evaluate project outcomes, document lessons learned, and incorporate feedback into future project planning

Qualifications

• 3+ years of experience in program management and/or engineering in electro-mechanical products
• Bachelor’s degree in Engineering or related technical field 
• Direct experience working directly with ME/EE/FW Engineering, System Test, Quality and Manufacturing Engineering Teams
• Excellent verbal and written communications, with attention to detail
• Hands on experience with hardware development using external suppliers
• Some experience managing FW/SW development (Agile, sprint planning, etc)
• Experience managing Regulatory Compliance efforts (strong preference for consumer AC mains powered devices)
• New product introduction (NPI) experience in CM and JDM models 
• Strong understanding of technical requirements for technology integration
• Proficient at creating and tracking complex and rapid development schedules, managing issues, and tracking bugs
• Exposure to system/device development, build and planning
• Ability to multitask and manage multiple programs efficiently
• You are a curious problem solver that enjoys bringing teams together

Why You’ll Love This Role

• A creative, fast-moving environment where ideas turn into action
• High visibility and ownership of new exciting products from concept to mass production
• Competitive compensation including employee bonus and equity plan
• Medical/dental/vision insurance
• Better Yourself Wellness credit & Better Your Community donation matching
• Monthly Fitness Stipend
• Summer Fridays
• Generous discount on Fellow products
• Best coffee anywhere

The salary range for this position is €5000- 6000 monthly plus bonus & equity. We intentionally publish salary ranges to promote transparency and set clear expectations. Final compensation is determined based on a number of factors, including relevant experience, skills, expertise, scope of previous work, demonstrated impact, and internal equity. As a result, not every candidate will be hired at the top of the range.

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.