Engineer, Service Delivery

Principal Engineer, Service Delivery 

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities. 

What you’ll achieve: 

As a Principal Engineer, you will design and deliver advanced solutions, automate operations, and improve reliability. You will create documentation and handover materials for sustained success. 

Join us to do the best work of your career and make a profound social impact as a Principal Engineer on our Service Delivery team. 

Responsibilities

You will: 

• Design and deliver advanced service solutions. 
• Develop automation and monitoring; reduce toil. 
• Conduct root-cause analyses and corrective actions. 
• Prepare handover and operational documentation. 

Qualifications

Take the first step towards your dream career 

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: 

Essential Requirements 

• 10+ years of related experience (Infrastructure Deploy, deliver solutions, etc.)
• Design and delivery of advanced technical services. 
• Automation, monitoring, and performance tuning skills. 
• Incident response and problem management experience. 
• Strong communication with stakeholders. 

Desirable Requirements 

• Bachelor’s degree in Engineering, Computer Science, or related field 
• AWS/Azure Associate/Professional; VMware VCP/VCAP; Kubernetes CKA/CKAD. 

[안내사항]
- 법령에 의해, 보훈/장애인/국가유공자 등 취업 보호 대상자 채용 우대합니다.
- 지원서 허위사실이 있는 경우, 합격이 취소될 수 있습니다.
- 본 채용은 적합한 후보자가 있을 경우, 채용 마감일보다 빨리 마감될 수 있습니다.

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.