Student Services Specialist

This position has been deemed critical by the School of Humanities and Sciences Dean’s Office and is exempt from the hiring freeze.

Work Arrangement: Hybrid – 3 days a week on site.

Budgeted Salary: The budgeted salary range for this position is $28.82 to $41.50 per hour.

The School of Humanities and Sciences is Stanford's largest school and home to the majority of Stanford undergraduates, to a significant number of graduate students, and to foundational research across the arts, humanities, natural sciences, and social sciences. With 24 departments and 25 interdisciplinary programs, H&S fuels world-class teaching, learning, and research on questions ranging from artificial intelligence and democracy to climate, public health, philosophy, and the arts. Led by Dean Debra Satz, the school is dedicated to ensuring that every Stanford student, regardless of major, engages meaningfully with the humanities, arts, and sciences, and that the school's research and ideas reach and inform audiences far beyond campus.

For more information on the school, click here.

Department/Program Description:

The Department of Art & Art History is an interdisciplinary department offering undergraduate and graduate degrees in art history, art practice, documentary filmmaking, and film and media studies. The core values of our department include integrity, respect, inclusion, creativity, service, and stewardship. The Department of Art & Art History is committed to building an equitable, antiracist, and non-discriminatory environment that empowers all students, staff, faculty, and community members. Department courses offer opportunities for students to gain enhanced understanding of the meaning and purpose of the arts, their historical development, and their role in society through practical engagement with a variety of physical and digital media and theoretical and critical study.

Brief Position Summary:

The Department of Art & Art History in the School of Humanities and Sciences is seeking applicants for the position of Undergraduate Student Services Specialist to serve as the primary resource for undergraduate students in department majors and minors, provide curriculum and teaching support to faculty, and support the summer internship program. Reporting to the Assistant Director of Student Services, this position will provide administrative and operational support to faculty, staff, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services. Resolve routine issues of limited scope within own work area using general guidelines and standards or precedents as reference.

This is a 100% FTE, continuing, non-exempt position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need.

Responsibilities

Core Duties:

• Review documents and forms for completeness, track files for follow up and distribute for review.

• Research and resolve routine issues, refer complex issues to other staff.

• Input data, update electronic databases, web sites, literature, and associated materials. May collect, gather and validate data, prepare basic reports.

• Coordinate logistics for outreach activities, meetings, and events.

• Respond to routine inquiries from students, faculty, external constituents, and staff.

• Serve as a subject matter resource to students and other departments.

• Contribute to general office administration and process improvements.

• May train and direct day to day activities of student and temporary workers.

Minimum Education and Experience

Associates degree and one year of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Strong written and verbal communication skills.

• Basic computer skills, including experience with Microsoft Office Suite.

• Customer service skills.

• Basic office administration skills.

• Ability to learn compliance with legal, financial, and university policies and external regulations.